Guidelines

4-1. Developing Standard Regulations

The Association develops standard guidelines for flower stand acceptance rules, which currently vary by organizer and venue. The main items covered are:

1. Standards for delivery methods and conditions
2. Delivery times, delivery routes, reception procedures, and installation methods
3. Safety standards for maximum sizes, stand bases, decorations, and similar
4. Collection dates and methods, and handling of uncollected stands
5. Clear points of contact for inquiries
6. Handling of dressing-room flowers, arrangements, balloons, panels, and similar
7. Relationship to venue- and event-specific rules

4-2. Member Florist Program

Florists that meet defined standards are registered as Association member florists, giving organizers, venues, and users a reliable place to turn. Member florists are expected to meet the following standards.

1. Practical experience producing, delivering, and collecting flower stands or comparable large celebratory flowers, or equivalent operational capability confirmed through Association-designated training or screening
2. A system for checking each event's regulations
3. Clear responsibility for delivery, installation, and collection
4. A system for explaining terms to users
5. A system for reporting problems when they occur
6. Safety-conscious production and installation
7. Compliance with rules for handling failed or delayed collection
8. Liability insurance or similar coverage where needed
9. No relationships with anti-social forces

4-3. Consultation Desk for Organizers and Venues

The Association accepts consultations from event organizers and venues, advising on whether and how to accept flower stands, regulation design, collection methods, and management fees. Typical topics include:

1. Creating flower stand acceptance rules
2. Managing the number of stands accepted
3. Setting delivery and collection times
4. Considering venue traffic flow and safety
5. Designing acceptance management fees and safety cooperation fees
6. Considering operations that prioritize or recommend member florists
7. Introducing a consolidated collection scheme
8. Response flows when problems occur

4-4. Consolidated Collection Scheme

To ease the burden of late-night collection after events and of separate collection by multiple florists, the Association is considering a consolidated collection scheme run by the Association or its partner operators. The scheme will define:

1. The scope of items covered
2. Collection fees
3. Advance sharing of collection dates and times
4. Coordination among florists, venues, and organizers
5. Handling of uncollected items
6. Rules for disposal, reuse, and sorting
7. How collection completion is reported

For consolidated collection and disposal, the Association will confirm waste disposal laws and municipal rules, and work with licensed specialists where necessary.

4-5. Insurance and Compensation Programs

To reduce the risk of users losing large flower stand payments when events are cancelled or postponed due to force majeure, the Association is exploring compensation programs in cooperation with insurers and insurance agencies.

Coverage, exclusions, limits, application conditions, and deadlines will be determined separately in consultation with insurers and specialists.

5-1. Basic Attitude

Member florists are responsible not only for producing and delivering their products, but for operating in a way that does not burden organizers, venues, or users. Member florists observe the following.

1. Check each event's regulations in advance
2. Do not confirm an order unilaterally when acceptance is uncertain
3. Clearly explain size, decorations, delivery time, and collection time to users
4. Organize the items to confirm with venues and organizers
5. Clearly assign responsibility for delivery and collection
6. Be reachable for emergencies on delivery and collection days
7. Report promptly when collection is delayed or delivery becomes impossible
8. Do not accept unlimited user requests; prioritize safety and rule compliance

5-2. Safety Standards for Production

Member florists observe the following safety standards.

1. Do not use decorations that endanger passers-by, performers, or staff
2. Do not use sharp, fragile, or flammable materials
3. When using lights, guard against heat, electrical leakage, and battery failure
4. When using balloons, guard against bursting, scattering, and blocking traffic
5. Secure decorations so they cannot fall
6. Use designs that do not damage venue floors, walls, or equipment
7. Prevent stands and full displays from tipping over

5-3. Duty to Inform Users

At the time of ordering, member florists explain the following to users.

1. Flower stands must follow event and venue regulations
2. Specifications may need to change after ordering due to venue circumstances
3. The installation location may not be freely chosen by the florist or user
4. Acceptance may be refused at the organizer's or venue's discretion
5. The product must be collected after the event
6. Brought-in decorations are subject to restrictions
7. Whether brought-in decorations can be returned, how, and at whose cost
8. Cancellation and refund terms
9. What happens if the event is cancelled or postponed
10. Cautions regarding copyright, trademarks, and personality/publicity rights

5-4. Prohibited and Restricted Decorations

The following decorations should as a rule be avoided, or require advance confirmation.

1. Anything involving open flame or fire
2. Anything with a strong odor
3. Anything that may leak liquid
4. Food and drink, or decorations at risk of spoiling or leaking
5. Glass and other materials dangerous when broken
6. Exposed sharp metal, wire, or similar
7. Confetti, glitter, and other scattering materials
8. Anything that must be affixed to venue equipment
9. Devices that emit sound
10. GPS, audio recording, video recording, or other devices that may violate privacy
11. Anything else the venue or organizer deems inappropriate

5-5. Collection Responsibility

Member florists are, as a rule, responsible for collecting the flower stands they deliver.

1. Confirm the collection date and time in advance
2. Clearly assign a person responsible for collection
3. Prepare an alternative plan in case collection becomes impossible
4. Report to the venue or organizer after collection where needed
5. Contact promptly if collection is delayed
6. If failure to collect causes damage to the venue or organizer, respond according to Association rules

6-1. Clarifying Acceptance Policies

When accepting flower stands, event organizers and venues are encouraged to clarify the following in advance.

1. Whether flower stands are accepted
2. How many can be accepted
3. Size limits
4. Delivery dates and times
5. Mandatory collection dates and times
6. Where stands may be installed
7. Shipping address and delivery entrance
8. How to write recipient names and orderer information
9. Contact point for inquiries
10. Whether an acceptance management fee or safety cooperation fee applies

6-2. Prioritizing or Recommending Member Florists

To reduce on-site burdens and the risk of problems, organizers and venues may consider operations that prioritize or recommend Association member florists. Doing so can be expected to bring:

1. Fewer regulation violations
2. Lower risk of uncollected stands
3. Streamlined inquiry handling
4. More efficient delivery and collection management
5. Clear responsibility when problems occur
6. Acceptance of flower stands that meet safety standards

6-3. Acceptance Management and Safety Cooperation Fees

Considering the management burden that accepting flower stands places on venues and organizers, an acceptance management fee or safety cooperation fee may be considered. Examples of what such fees cover:

1. Acceptance management
2. Securing installation space
3. Attendance during delivery and collection
4. Handling inquiries
5. Safety checks
6. Temporary storage of uncollected stands
7. Partial funding of consolidated collection

Fees should be set with the balance of burden among users, florists, and organizers in mind, and should not become excessive for any party.

6-4. Introducing Consolidated Collection

Where separate collection by multiple florists burdens the site, organizers and venues may consider introducing a consolidated collection scheme run by the Association or its partner operators. Before introduction, the following should be defined.

1. The scope of consolidated collection
2. Collection fees
3. Collection dates and times
4. How items are disposed of after collection
5. How florists and users are informed
6. Conditions under which items are treated as uncollected
7. How collection completion is reported

7-1. What to Check Before Ordering

Before ordering a flower stand, users are encouraged to check the following.

1. Whether the event accepts flower stands
2. The venue's and organizer's regulations
3. Size limits
4. Available delivery dates and times
5. Collection conditions
6. Rules for writing recipient names and name plates

7-2. What to Understand When Ordering

Users place orders with the following understanding.

1. Flower stands are installed at the discretion of the venue and organizer
2. Placement in the requested location is not guaranteed
3. Size, decorations, and specifications may need to change due to venue circumstances
4. Decorations that violate regulations cannot be used
5. Whether refunds are possible when events are cancelled or postponed depends on the florist, insurance programs, and production progress
6. Avoid content that infringes copyright, trademarks, or personality/publicity rights
7. Do not use decorations that violate personal information or performers' privacy

7-3. Brought-in Decorations

Users who bring their own decorations observe the following.

1. Consult the florist in advance about items that must be returned
2. Confirm in advance whether return is possible, how, and at whose cost
3. Do not use GPS, audio recorders, video recorders, or similar devices
4. Do not use fire, liquids, food, scattering materials, or sharp objects
5. Do not use decorations prohibited by the venue or organizer

Brought-in decorations may not be usable depending on venue regulations and delivery conditions. Whether return is guaranteed should be confirmed with the florist at the time of ordering.

8-1. Typical Problems

The Association works to prevent and respond to problems such as the following.

1. Regulation violations
2. Delayed or failed collection
3. Oversized stands
4. Falling or damaged decorations
5. Soiling or damage to venue equipment
6. Refund disputes when events are cancelled or postponed
7. Failed delivery due to refused acceptance
8. Criticism spreading on social media
9. Violations of personal information or privacy
10. Problems involving copyright, trademarks, or personality/publicity rights

8-2. Duty to Report

Member florists report serious problems to the Association promptly. Reportable matters include:

1. Complaints from venues or organizers
2. Uncollected stands
3. Incidents that may lead to damage claims
4. Serious refund disputes with users
5. Incidents spreading on social media
6. Incidents raising safety concerns
7. Incidents affecting the credibility of member florists as a whole

8-3. Responses to Violations

If a member florist seriously violates these guidelines, the Association will verify the facts and consider warnings, requests for improvement, suspension of membership, or revocation of membership. Conduct subject to such measures includes:

1. Repeated failure to collect
2. Serious regulation violations
3. False statements to venues or organizers
4. Inappropriate explanations to users
5. Neglecting refund obligations
6. Unauthorized use of the Association's name
7. Relationships with anti-social forces
8. Other conduct that seriously damages the Association's credibility